What Is MBE’s Postfachservice and What Does It Include?
At Mail Boxes Etc., we know that businesses, freelancers, individuals and a range of organizations require a mailbox service to make sure important documents and correspondence arrive at a fixed address, on time. That’s where our physical mailbox service for businesses and individuals comes in as the perfect choice.
But what is a mailbox service and how does a mailbox service work? With MBE, you get a physical mailbox that’s connected to your business address. Your physical mailbox is situated at your local MBE Center, which you can use as your postal or business address for receiving letters, parcels, or registered mail. This means you don’t need to have an office or a physical location to receive mail and parcels.
MBE gives you that business address without an office in Austria where you can receive all documentation and items. Use a mailbox address and get a business address with a mailbox service from MBE and enjoy greater convenience, saved costs, and more peace of mind.

A professional mailbox at your local MBE Center
The MBE Center address becomes your postal address. You can use it on business correspondence, for company registration purposes, or as a discreet alternative to your home address. You can also check the legal requirements for company registration with your MBE Center.
Use the address as your business or postal address
Once you’ve arranged for a physical mailbox, that’s where you can start receiving mail or parcels at your local MBE Center. This is the destination where your correspondence will arrive and you never have to worry about where important documents or letters will end up. With MBE, you get a single address and a secure physical mailbox.
What is included: letters, parcels, registered mail
Incoming letters, parcels, and registered/tracked items are all received. MBE holds them securely until collected or forwarded.
How it differs from Postfachverwaltung
Our Postfachservice is the mailbox and address solution. However, Postfachverwaltung adds active management to your received mail and goods. This means MBE sorts and forwards on your behalf.
How MBE’s Postfachservice Works: From Setup to Collection
Wondering how a mailbox service works? The MBE mailbox service gives you access to a physical mailbox with a mailbox address where you can receive letters, documents, and parcels. This physical mailbox is tied to a physical address at your local MBE Center.
When you rent a mailbox in Vienna or another city where an MBE Center is located, you can use a mailbox address for added convenience. If you’d like to take the service a step further, our post and mail management service gives you greater convenience as you give us instructions on the ways you’d like us to manage your inbox on your behalf.
If you’d like to stick to the mailbox service, you can also request that we forward your mail in Austria to an address of your choice. Our process is simple and easy. Here’s what you need to know:
- Contact your local MBE Center and set up your Postfachservice by visiting us. Simply provide your details and agree on the service scope.
- Your mailbox address at the MBE Center is activated. You can start using it immediately for correspondence.
- Incoming post arrives at your MBE Center. Letters, parcels, and registered items are received and held securely.
- You collect your mail in person at a time that suits you or arrange for forwarding to your preferred address.
- If your needs grow, add Postfachverwaltung for active sorting, forwarding, and processing on your behalf.
Hello, I’m MBE-SAM, your service partner!
I take care of your mail and parcels. Worldwide.

Letters, Parcels, and Registered Mail: What MBE Receives on Your Behalf
MBE does not just receive and forward letters for you. We also receive packages at a post box for your convenience. You can come and collect these at flexible times that suit your schedule. But our post box service with package acceptance goes further.
In cases of registered mail that requires a signature, we can sign on your behalf according to your prior instructions. Added to this is our flexible mail forwarding.
Talk to us about your requirements and have your mail forwarded to a local address in your city, somewhere else in Austria, or even internationally. Your MBE post box with a forwarding service in Austria is the ideal solution to make sure mail doesn’t get lost or delayed.

We can help you with:
Standard letters and envelopes
Registered and tracked mail (Einschreiben)
Business documents and contracts
Parcels and packages of all sizes
Larger deliveries: discuss with your MBE Center for items beyond standard parcel size
Our forwarding options:
- Forwarded to your home or office address, on request or on a schedule
- Forwarded to another address in Austria
- International forwarding: discuss your requirements with your local MBE Center
- Your post and parcels can be held until you collect in person
Parcel Receipt at Your MBE Mailbox: No More Missed Deliveries
Receiving packages at a post office box has never been easier or more convenient. Our post box service with package acceptance gives you all the flexibility you need to ensure your parcels and correspondence arrive at a single, safe location without queuing or waiting in lines for pickups and collections. In short, if you want to know if you can have packages delivered to a post office box, with MBE, that answer is a clear yes. Using a post office box address with us allows you to enjoy advantages such as:
Parcels received and held securely: no redelivery cards
Missed delivery cards are a problem of the past. With us, your parcels arrive at the MBE Center, where someone is always available to receive them.
Signature items accepted: registered parcels, tracked deliveries
Registered and tracked items requiring a signature are accepted by MBE, including items from official senders (authorities, courts, tax office).
Collect when it suits you: flexible pickup at the MBE Center
MBE receives all parcels during Center opening hours. No waiting at home for a delivery that may or may not arrive or queuing to get your items.

Find your nearest MBE Center
MBE Austria has a nationwide network with locations throughout the country.
Who Benefits from MBE’s Postfachservice?
Mail Boxes Etc’s’ Postfachservice is designed to be a convenient mailbox service for businesses and individuals. Our mailbox service is also ideal for the self-employed, small businesses, freelancers, businesses with multiple locations, new startups, and many more. For those who will benefit from a business address without an office in Austria, MBE is the partner you can trust.
Your outsourced business mail management with MBE simply requires a conversation about your needs and a reliable, efficient service you can always count on. Choosing our business address with mailbox service can help a range of businesses and individuals. Here are just a few of the organizations we help:
Sole traders and freelancers: a professional address without a rented office.
Using a home address for business correspondence lacks professionalism and exposes personal information. MBE solves both challenges for you.
Small businesses: keep business and personal post separate.
A clear separation between personal and business mail reduces confusion and improves handling.
Remote-working teams: a fixed postal address regardless of where the team works.
Particularly relevant post-pandemic, your team may be distributed, but the company still needs a fixed postal address.
Companies with multiple locations: a consistent address at each MBE Center.
Each location can use its nearest MBE Center, meaning a consistent standard is adhered to across the board.
Private individuals: a discreet address for sensitive correspondence.
Private individuals: sensitive correspondence (legal, financial, medical) received at a discreet address rather than the home.
New businesses and startups: a credible address from day one.
A professional address signals credibility to clients, partners, and suppliers from the first day of trading.
Privacy, Discretion, and Security: Why a Separate Postal Address Matters
For many businesses and private individuals, the postal address they put on correspondence is a privacy decision as much as a practical one. And when you outsource your business mail management to MBE, you get discreet mail delivery through a discreet mailing address for businesses. Now you can use a P.O. box address that’s secure and reliable, and managed according to your needs and privacy requirements. Whether you’re a freelancer looking for a P.O. box service for freelancers, a startup, or a business owner, knowing your correspondence, parcels, and important documentation are safe gives you greater confidence and more control.

Keep your home address off business correspondence
Sole traders and freelancers who use their home address on invoices, websites, and contracts expose personal information publicly. An MBE Center address removes that risk.
Sensitive items received discreetly at a secure location
Legal notices, court documents, financial correspondence are received by MBE, held securely, and available for collection. No risk of theft from an unattended letterbox.
Secure holding: items are safe until you collect
Items are held at the MBE Center until you collect. No items are left in an unsecured letterbox or missed by a neighbour.
Postfachservice in Vienna and Across Austria
Are you ready to rent a post office box in Vienna or another city in Austria? MBE has the perfect solution. Get your post box for Austria, regardless of whether you’re located in Vienna, Graz, Innsbruck, Salzburg, or surrounding regions. Setting up a post box in Vienna is straightforward: simply contact your nearest MBE Center to get started. Wherever you are in Austria, there is an MBE Center with a professional mailbox service available.
Why MBE?

NEAR YOU
You can rely on us! With MBE Austria, you have a local partner who will personally take care of your needs. First-class results guaranteed.

FAST AND RELIABLE
With our local printing and courier services, we complete your orders quickly.

HIGHEST QUALITY
Trust in our many years of experience and our strong commitment to quality.

TRUSTED FOR DECADES
MBE is a globally recognised brand with experience dating back to the 1980s.
Postfachservice FAQs
If you are wondering: what is a mailbox service and how does it work? MBE’s mailbox service provides you with a physical postal address at one of our locations, where we store letters, registered mail, and parcels securely. You benefit from a professional delivery address and can flexibly decide whether you want to collect your shipments yourself or have them forwarded.
If you would like to rent a mailbox in Vienna, you are probably asking yourself: how does renting a mailbox in Vienna work? Simply contact your preferred Vienna MBE Center directly to discuss your individual requirements in person. Since we attach great importance to tailor-made support, the setup takes place via a direct consultation and not purely online.
Many founders weigh up the difference between a mailbox and a business address when looking for an external address. You can use the MBE address for your day-to-day business correspondence, invoices, and supplier contacts. Whether the address is suitable for official company registration depends on legal factors. We encourage you to please consult with the authorities and your MBE Center beforehand.
Yes, you can easily receive parcels at a mailbox and do not have to limit yourself to pure letter mail. Our flexible mailbox service with parcel acceptance also reliably accepts registered shipments requiring a signature for you. If you expect particularly bulky or unusually large deliveries, please inform your MBE Center in advance.
You can have mail forwarded instead of collecting it personally at the Center by arranging a fixed schedule. If you also want to benefit from automatic sorting, we recommend upgrading to our active Postfachverwaltung. In the event that shipments are to be sent to addresses outside the EU, MBE will also prepare all necessary customs documentation for you.
With our mailbox service, MBE provides you with an address and stores your incoming shipments securely. Mailbox management, on the other hand, goes a step further and acts as an active management layer where your mail is sorted, opened, or scanned according to standing instructions.
Yes, a professional mailbox service for freelancers, sole traders, and SMEs offers the perfect solution for everyday business. You receive a representative postal address without having to bear the high fixed costs of your own office. In addition, you cleanly separate private and business mail routes, which optimally protects your privacy in the home office.
A secure mailbox with forwarding service in Austria is available nationwide across the entire MBE network. In addition to the option to rent a mailbox in Vienna, modern Centers in Graz, Salzburg, Innsbruck, and other regions are open to you. Find the right location near you in no time using the MBE Center Finder.
The final mailbox service costs for Austria are calculated completely individually based on your actual mail volume, forwarding intervals, and parcel volume. For this reason, MBE does not work with rigid flat-rate prices, but creates transparent, tailored offers. Simply contact your local MBE Center to receive a quote precisely tailored to your needs.
