Order Fulfilment in Austria: Flexible Logistics for Your Business

• Order Processing
  An order is placed in your online store. But do you have the processes and mechanisms to set the flow in motion? Once your customer receives their confirmation email, the mechanics kick in and we handle all the steps for you. With order processing, we start from the very beginning and work until package receipt.
  
• Storage
  If you don’t have a warehouse in which to store your goods, or an efficient system of picking and dispatching them, you’re in good hands. MBE Austria can help with all aspects of your storage needs to ensure your business runs smoothly.
  
• Picking and Packing
  We are also right at your side with picking and packing. Picking the right product according to the customer order and packing with your branded materials is something we expertly handle. Talk to us about your options with us and enjoy smoother product outflows that help your bottom line.

• Packaging and Labelling
  Need expert help with packaging and labelling? We’re here to help. Our expert team specializes in labelling that adheres to all your brand guidelines and packaging that aligns with your brand’s visual identity. Make every unboxing experience a memorable one with packaging that portrays your brand in the best light possible.
• Shipping via Selected Carrier
  With MBE’s network of carriers and excellent partnerships in transportation, we work to find the most efficient and cost-effective options for your business. We work closely with you to determine your preferences and discuss the best options with you so you get the most out of the process.
• Shipment Tracking
  Shipment tracking is important for your customer and for your business. You need to know where each parcel is at every moment in real time. Rest assured that we can handle this process smoothly and reliably for your business so that you are always well-informed.
• Returns Coordination
  Returns happen sometimes. And having a partner that can help you with reverse logistics is important. At MBE, this is an additional solution that you can tap into for a smooth process that handles the pickup and return delivery of goods in a way that helps your customers feel confident that your business is correct.

1.  Goods are stored at a local MBE center.
Your local MBE center is your storage base. This allows for efficient picking and shipping.

2.  Orders are submitted to MBE: via email or the OnlineMBE tool.
We carry out digital order processing, which means everything happens online. Order placements and the subsequent steps have a digital trail.

3.  MBE picks and packs the order, adding delivery notes or inserts as agreed.
Adding your branded materials as inserts or delivery notes, as per your requirements, we pick and pack each order carefully.

4.  The shipment is dispatched via the most suitable carrier for the destination.
Once packed, the parcel is ready to be shipped. We choose the best carrier for the destination in terms of speed and cost effectiveness.

5.  You track the delivery until confirmed arrival.
After shipment, you get a tracking number so that you can follow the progression of your parcel’s transit all the way until delivery.  

Same-day dispatch may be available, depending on your MBE center location and carrier cut-off times.

• Save time and internal resources.

You can now focus on your products and not on logistics admin. We help you save time and internal business resources to focus on higher-priority activities and processes that help your business grow.

• No warehouse investment.

Warehousing costs can quickly add up. But with MBE as your trusted partner, you’re in safe and capable hands. With no warehouse investment, you can use MBE’s storage without fixed overhead costs.

• Flexible volumes.

No matter how small your online shop is at the moment, we know that growth happens and you need to be prepared to handle increasing demand. We are flexible with your product volumes and we help you scale as your business grows.

• Professional packing included.

Want to create an amazing unboxing experience? It starts with your labels, packaging and any branded marketing inserts you add to every package. Whether it’s their design or printing, we help with every aspect to delight your customers.

• Multi-carrier access.

Because of our wide partner network with reliable and trusted carriers, we can help you choose the best carrier per shipment for time and cost considerations. Here, you have flexibility and choice, which gives your business the upper hand advantage.

• Personal support.

MBE’s people are behind you all the time with personal support. Our expert team of professionals is a group of real people at your local MBE center, ready to help you no matter what questions or concerns you may have.

Order Fulfilment Across Austria: Local and Nationwide

When it comes to MBE’s order processing in Austria, you can always rely on an expert team and a professional and efficient infrastructure that helps your workflows and processes run much smoother and more efficiently than ever before.

We have a decentralised MBE center network, which means that fulfillment is handled through a network of local MBE centers across Austria. Simply find a local MBE center and talk to our experts. They’ll offer sound advice and solutions that cater to your business’s unique needs.

MBE helps businesses in Vienna, Graz, Innsbruck and surrounding areas to store locally and ship nationally or internationally with ease and efficiency. This is what makes choosing MBE for your order processing outsourcing and warehousing and distribution logistics the ideal choice.

International Order Fulfilment: EU and Worldwide Shipping

MBE doesn’t just offer smooth local shipping. Our expertise also includes international order fulfillment that reaches the EU and almost every corner of the world. Our capable international order processing means you get smooth flows and reliable options, no matter which destination your parcels are heading to.

Take a look at our capabilities:

• Cross-border shipping to EU and worldwide destinations
  With our EU and worldwide shipping options, you get shipping expertise and a choice of carrier networks that reduces complexity and gives you greater flexibility.
• Multi-carrier selection for international routes
  Our partner network means greater efficiency and more certainty. You have choice and options to choose from.
• Documentation support for non-EU destinations
  Shipping to non-EU countries like the UK, USA, Switzerland or countries in Asia? We’ve got you covered. We handle all the international customs processing expertly, giving you more peace of mind.

Managing Orders Digitally With OnlineMBE

Technology today is advancing at rapid speeds and your business needs to keep up if it wants to stay competitive. When it comes to your order fulfillment needs, MBE’s OnlineMBE digital order processing tool helps immensely. With automated order processing, we reduce time and effort spent on manual work. Now, you get efficient order processing that can save you time and resources.
 

What is OnlineMBE?
OnlineMBE is MBE’s digital support tool. When your customers place orders with your business, we can see the order and start taking steps to fulfilling it from A to Z. OnlineMBE is a platform that reduces manual work and supports your business.

What can you do with it?
With OnlineMBE, you can submit orders digitally to MBE, track shipments, manage address lists, access shipment history, and more.

Who is it for?
OnlineMBE is the perfect solution for SME owners who are not tech-native and who need an intuitive solution to help run their order fulfillment.

• Storage + packing + shipping from one partner.
  Your warehousing costs fall, time spent picking and packing declines, shipping costs are chosen based on efficiency and your budget.
• Local MBE Centers: personal contact, not a ticketing system.
  MBE allocates a personal point of contact for all your order fulfillment needs. This means you’re not just a ticket number. You’re a real human whose needs and requirements are fully respected.

• Multi-carrier access: best carrier option per shipment.
  Different destinations have different requirements. Costs vary per region and carrier. MBE offers you the flexibility to choose the most suitable option for your package and customer.
• Flexible volumes:
  no minimum commitment. MBE handles packages of all shapes and sizes. But we also don’t limit you on volume. We don’t require a minimum order number commitment from you, so that you can enjoy improved business economics.

• Professional packing included as standard.
  We include professional packaging in our order fulfillment service to you as a given. That’s because we know how important a customer’s unboxing experience is. Additionally, your packaging needs to withstand travel bumps along the road without damage. And we deliver expertly on this aspect, too.

Ready to begin with MBE? Use our MBE center finder to get started today.